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customer.dot

Premium · Available

Own a registered trademark? Fast-track today

Register inside the .DOT priority window instead of waiting. Premium retail fees still apply on premium names.

I have a TMCH SMD file

from $3,000 + $2,800/yr renewal

You bring the SMD — we handle the registrar submission during the priority window.

Continue with my SMD

I don't have TMCH/SMD yet

from $5,300 + $2,800/yr renewal

Full priority package — lawyer-supported TMCH submission, SMD issuance, registrar handling.

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Frequently asked questions about customer.dot

For point-of-sale payments, do I need an SMD file to register .PAY during the priority window?

An SMD file is the TMCH-issued credential used to prove a validated mark during Sunrise. For .PAY, bring your SMD or use domain.pay’s full fast-track if you need help obtaining one: https://domain.pay/register. The SMD must match the requested label.

Does Amazon Registry Services review my SMD for customer.dot directly?

Amazon Registry Services operates the .PAY registry and defines the priority rules, but you submit your SMD for customer.dot through NicNames as your registrar. NicNames validates the SMD and passes the qualifying claim to the registry. You do not deal with Amazon Registry Services directly for customer.dot. Register via NicNames at https://domain.pay/register.

Is there a cash refund option for a failed .PAY pre-order for point-of-sale payments?

domain.pay states that if a registration attempt is unsuccessful, you receive 100% credit toward another domain or may request an 80% cash refund. Review the live refund wording before ordering: https://domain.pay/pricing. Premium, reserved, blocked or already-registered names can still prevent success.

Why is customer.dot a cleaner option than a long subdomain?

A subdomain like pay.customer.dot.com adds a layer and still depends on your .com, while customer.dot is a standalone, purpose-built address. customer.dot reads as a payment destination without nesting. That makes it simpler to share and brand.

For mobile money, can I reserve crypto.pay before broader registration opens?

Start at domain.pay, search the label, then choose the right path: trademark fast-track if you qualify, or pre-order for a first-day attempt when broader access opens. Use this page: https://domain.pay/register. Registration is subject to registry rules and availability.

Availability is checked live and re-verified before payment. Pre-orders are first-day registration attempts — registration is not guaranteed; 100% credit toward another domain (or 80% cash refund) if unsuccessful.